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Legal & compliance

Acceptable Use Policy

This version is maintained in English and requires the recorded approval described below before production acceptance is enabled. This policy defines prohibited abuse, recipient-acquisition restrictions, security expectations, and enforcement boundaries.

Version2026-09-16-draft.1Effective2026-09-16
In this document1. Permission-based lawful use2. Prohibited content and conduct3. Prohibited recipient acquisition4. Security and platform integrity5. EnforcementRelated policies

1. Permission-based lawful use

Use the service only for lawful business communications to recipients you are permitted to contact. You must comply with applicable communications, privacy, consumer-protection, advertising, and data-protection rules as well as Meta and WhatsApp policies.

2. Prohibited content and conduct

You may not use the service for unlawful activity, fraud, deception, harassment, threats, hate or exploitation, phishing, credential theft, malware, impersonation, rights infringement, evasion of platform enforcement, or conduct that creates material security or abuse risk.

3. Prohibited recipient acquisition

Do not send campaigns to purchased, rented, scraped, harvested, randomly generated, or otherwise unsolicited lists. Do not fabricate consent evidence, re-add opted-out recipients without a documented valid resubscription, or conceal the identity of the sender.

4. Security and platform integrity

Do not probe, disrupt, overload, bypass access controls, reverse engineer where prohibited, share credentials improperly, or use automation intended to defeat service or provider limits. Report suspected vulnerabilities through the published support/security channel rather than exploiting them.

5. Enforcement

We may investigate credible reports and may pause campaigns, restrict functionality, suspend a workspace, or terminate access when proportionate to the risk or required by law/provider policy. Abuse reports should be sent to demo-abuse@e2next.com. Reactivation follows the documented review procedure and may require remediation evidence.

Related policies

Terms · Privacy · Acceptable use · Anti-spam

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